Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Introduction
Welcome to Novi Marine Brokers (“we,” “us,” “our” or “Company”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how Novi Marine Brokers collects, uses, and discloses your personal information when you visit or use our website (www.novimarinebrokers.com) and related services (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you have any questions or concerns, please contact us using the details provided in the “User Rights & Contact Information” section below.
2. Information We Collect
We collect personal information to provide our commercial marine brokerage and online marketplace Services effectively. The types of information we collect include:
Personal Information
- Name
- Phone number
- Email address
- Business details (if applicable)
Transactional Data
- Listings you create or interact with (commercial fishing boats & vessels, fishing licenses & quotas, marine equipment & fishing gear, seafood products)
- Inquiries (messages or inquiries you send regarding specific listings)
- Brokerage agreements (if you engage our brokerage services)
- Purchases or sales transactions made through our Services
Communication Data
- SMS messages (messages sent to or from Novi Marine Brokers, subject to your consent)
- Emails (correspondence for support, account notifications, or marketing, subject to applicable consents)
- Call logs (if you call our support lines, we may keep logs for customer service and dispute resolution)
- IP address (for security and analytical purposes)
3. How We Use Your Information
We use your personal information for the following purposes:
Brokerage Transactions
- To connect buyers and sellers of commercial fishing boats, vessels, licenses, quotas, marine equipment, fishing gear, and seafood.
- To facilitate contracts, agreements, and discussions between parties.
Account Services
- To create and manage your user account, authenticate your identity, and provide technical support.
- To send you important notices, such as updates about your listings, transactions, or changes to our policies.
Legal & Security Reasons
- To detect, investigate, and prevent fraudulent transactions or other illegal activities.
- To comply with legal obligations, respond to court orders, or exercise or defend legal claims.
Marketing & Promotional Activities (where permitted by law)
- To send you marketing communications about new listings, services, or updates from Novi Marine Brokers, subject to your consent under CASL, CAN-SPAM, or other applicable regulations.
- You may opt out of these communications at any time.
4. SMS Consent & Opt-Out Policy (TCR Compliant)
Opt-In Requirement
- By providing your phone number, you explicitly consent to receive SMS messages from Novi Marine Brokers about listings, transactions, and brokerage services.
- Message frequency may vary depending on your interactions and preferences.
How to Opt Out
- You can stop receiving SMS messages from us at any time by replying “STOP” to any SMS message you receive.
- After you send the SMS message “STOP” to us, we will send you a final confirmation message to acknowledge your request.
- Please note that opting out of SMS does not affect non-SMS communications (e.g., email, phone calls).
Support
Message & Data Rates
- Message and data rates may apply based on your mobile carrier’s plan.
5. Data Sharing & Protection
No Sale of Personal Data
- We do not sell or rent your personal data to third parties.
Limited Sharing
- We may share data with brokers or representatives involved in a transaction, but only to the extent necessary to facilitate the transaction.
- We may disclose information if required by law or in response to legal requests.
Data Storage & Protection
- We store your personal information on secure servers and implement appropriate technical and organizational measures to protect against unauthorized or unlawful processing and accidental loss, destruction, or damage.
- We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), and the California Consumer Privacy Act (CCPA) in our data handling practices.
International Data Transfers
- If you access our Services from outside Canada, your information may be transferred to and processed in Canada and/or the United States. We take steps to ensure an adequate level of data protection where required by applicable law.
6. User Rights & Contact Information
Access, Correction, and Deletion
- You have the right to access, correct, and delete your personal information, subject to certain legal exceptions.
- To make such a request, or if you have any questions about your data, please contact us at dane@novimarinebrokers.com.
CCPA Rights (for California Residents)
- California residents have the right to request access to their personal information, request deletion, and opt out of the sale of personal information (we do not sell personal information).
- To exercise any of these rights, please email us at dane@novimarinebrokers.com or call us at (902) 742-7207.
Contact Details
- Novi Marine Brokers
- Business Address: 674 Main Street, Yarmouth, Nova Scotia, B5A 1K3
- Phone: (902) 742-7207
- Email: dane@novimarinebrokers.com
Withdrawing Consent
- Where you have provided consent to collect, use, or disclose your personal information, you can withdraw your consent at any time by contacting us.
